Welcome to Travelling Dost! We are thrilled to have you here. Before you embark on your journey with us, please take a moment to review our policies to ensure a smooth and enjoyable travel experience.
1. Booking and Reservation Policy:
- All bookings and reservations must be made through our official website or authorized agents.
- Full payment or a deposit may be required at the time of booking.
- Changes to bookings are subject to availability and may incur additional charges.
- Cancellations may be subject to a cancellation fee depending on the time of cancellation and the type of reservation.
2. Travel Insurance:
- We strongly recommend that all travelers purchase comprehensive travel insurance to cover unexpected events such as trip cancellations, medical emergencies, and lost luggage.
3. Health and Safety:
- It is the responsibility of the traveler to ensure that they are in good health and fit to travel.
- We advise travelers to check with their healthcare provider regarding any necessary vaccinations or health precautions for their destination.
- Travelling Dost is committed to following all health and safety guidelines provided by local authorities and international organizations.
4. Passport and Visa Requirements:
- Travelers are responsible for ensuring that they have a valid passport and any required visas for their destination.
- It is important to check passport and visa requirements well in advance of travel to allow for processing time.
5. Baggage Policy:
- Each traveler is typically allowed a certain amount of baggage, as specified by the airline or transportation provider.
- Additional baggage may be subject to fees, and oversized or overweight baggage may not be accepted.
6. Code of Conduct:
- Travelling Dost promotes responsible travel and respectful behavior towards fellow travelers, locals, and the environment.
- Any behavior that disrupts the travel experience or compromises the safety and well-being of others will not be tolerated.
7. Refund Policy:
- Refunds for cancellations or unused services are subject to the terms and conditions of the booking and may be subject to processing fees.
- Refunds will be issued using the original method of payment whenever possible.
8. Complaints and Feedback:
- We welcome feedback from our travelers and strive to continuously improve our services.
- Any complaints or concerns should be addressed to our customer service team, who will work to resolve them in a timely and satisfactory manner.
9. Privacy Policy:
- Travelling Dost is committed to protecting the privacy of our customers’ personal information.
- We collect only the information necessary for booking and providing travel services, and we do not share this information with third parties without consent.
10. Legal Disclaimer:
- Travelling Dost is not liable for any loss, damage, injury, or inconvenience resulting from acts of nature, government actions, mechanical failures, or other unforeseen circumstances beyond our control.
- Travelers are advised to obtain appropriate travel insurance to cover such eventualities.
By using our services, you agree to abide by the policies outlined above. If you have any questions or require further clarification, please don’t hesitate to contact us. Thank you for choosing Travelling Dost, and we wish you a safe and memorable journey!